At Ventus, we stand behind the quality and performance of our products. We are committed to providing reliable and durable ventilation solutions, and we offer a one-year limited warranty on our metal fans.
Our vertically integrated includes in-house factories,expert design teams
At Ventus, we stand behind the quality and performance of our products. We are committed to providing reliable and durable ventilation solutions, and we offer a one-year limited warranty on our metal fans.
This warranty covers manufacturing defects in materials and workmanship under normal use for a period of one (1) year from the original date of purchase. During this period, we will, at our discretion, repair or replace any defective parts or products at no additional cost to the customer
This warranty does not cover:
· Damage caused by improper use, abuse, or neglect.
· Normal wear and tear, including cosmetic damage such as scratches or dents.
· Unauthorized modifications or repairs.
· Damage resulting from accidents, natural disasters, or power surges.
· Failure to follow proper installation, maintenance, or operating instructions.
To initiate a warranty claim, please provide the following:
1. Proof of purchase (invoice or receipt).
2. Description of the issue and relevant photos or videos.
3. Contact our customer service team at [Your Contact Email/Phone] for further assistance.
· This warranty applies only to the original purchaser and is non-transferable.
· The warranty service provided does not extend or renew the original warranty period.
· Our liability is limited to repair, replacement, or refund of the defective product at our discretion.
For any questions regarding our warranty policy, please contact us at jason@ventusfans.com. We are dedicated to ensuring customer satisfaction and the long-term performance of our products.